When I asked another receptionist before, they said that I can get a direct reservation for 11 dollars.
"以前別の受付に聞いた時に直接予約は11ドルって言ってた" という意味です.
When I asked : 聞いた時に
another receptionist：前別の受付
before：以前
they said that : て言ってた
I can get a direct reservation for 11 dollars: 直接予約は11ドル
モロッコ 
